Little sour at the moment and trying to get the word out as much as possible against this company. Maybe some users have had good experience with them but I have certainly not.
Bought a Avov TvOnline 4 about 3 weeks ago from them. Got confirmation that it was shipped (no tracking number or anything). Emailed 3x and only received one response saying " It was lost by Canada Post and we can refund you ". I wrote an email back asking if there was a tracking number and I would prefer just to have the product I purchased and if it was possible to send another one. No response, so I went on their website and read all the bullshit about fast customer service and 24/7 email etc etc. I copied and pasted that into another email and still no response. So now I have to get a charge back on my credit card because of this wonderful experience. Don't buy from them!!!
TL:DR : Bought a box, never received, no customer service. Out of $200+ at the moment.
I found www.smartboxdirect.com through a iptv forum months back and i have been very much satisfied with their products and delivery and email reply. I would do a chargeback if I was you.