Sportsaccess's website seems to be back online, but it looks like my account has been deleted after paying for three months a week and a half ago. Not sure if it's because i criticized the silence we've been getting since it's been down the majority of the time in the past week.
Is anyone else getting the "username not found"? I'm getting it both on the website and kodi addon, and I tried my username and my email address.
The entire service is down at this point. More than likely, the database is not connected to the webserver, thus it is not finding your username. Check their IRC support channel for more information.