Server and Box help needed

by Jay_j88

Hello all,

I purchased and used a box for a while now, while living in an apartment downtown.. I moved back in with my parents and planned on setting up my IPTV connection with a different provider (the person I bought my service from was closer to where I used to live and it made no sense driving all the way there).

I found a website that seemed to be decent and purchased 3 months from them. The server they use is OK2, which was just merged with OK1 according to my order update.. My previous connection was with OK1.

I am getting a message that says: your box has been blocked by the server. How can I have my box unblocked? I'm not sure why this is happening if this was a month-to-month service..

cauliflower69

Contact the supplier

fr0-z3n

Contact the original provider you bought the service from. They have to remove your MAC address from the system.

stokedcrf

If ok1 and ok2 are the same company, then the problem likely us your old reseller is holding onto your Mac as frozen mention. In this case, good luck getting it removed. Many resellers use this as a trapping method. If this is the case your only option is to pay your old reseller or find a new provider (not reseller, provider!) or purchase a new box.

If they aren't the same company, then the person you just sent the money to hasn't activated it yet.

The new reseller should he able to tell you what is going on if he's a reputable reseller. He'll know if the old reseller has the Mac locked or not.

Either way you need to contact those 2 people and the fate of your mag is in their hands.

It's crucial nowadays to be very careful if you're using a device such as a mag that has a mac that cannot be changed. Make sure you have a good relationship with your reseller and hold onto that Mac like it's gold because if you don't (ie signing up for free trials etc) you're more likely to run into these sort of issues.