I have not been as active as I would like the last few days and as a result the people looking for a free trial were last to be taken care of, behind all paying customers. I did get this done and apologize for my lateness.

You try Facebook, or Twitter?? Both places usually gets a response.

What did you contact him for?

He usually replies pretty quickly unless you are not a paying customer and bugging him for no reason :P

/u/Maniac1000