Mag254 Network Troubleshooting

by Jordanwhite615

Hi, So i have had a successful go with the Mag254 and iptv. So successful I have gotten my parents two Mag254 boxes. Lately, they have been having some choppiness in their service on both boxes with Ipguys. so i began to troubleshoot.

1)Speedtest on mag254 box and fast.com - Between 5-10mb down

2)Speedtest on their wired PC speedtest.net & Fast.com - 50mb down

3)Wired connected Mags to router - Still 5-10mbs down

4)Different Cables - Still 5-10mbs down

5)Disconnect wifi from mag - Still 5-10mbs down

This has happened on both of their mag boxes on wifi or wired internet. does anyone have any suggestions? my next step is to bring my mag box (At Home 30mb down) to their place and test it to verify there boxes haven't gone bad. I just find it weird that its both mag boxes around the same time. This wont happen till sunday at the earliest.

Edit: So I brought my mag to my parents place. Speedtests in the settings showed 10mbps. Should that be enough? They are saying it's choppy on Ipguys?

fickit1time

I have 2 boxes and get about 20+ Mbps wired on a 30Mbps internet plan.

Which version of firmware are you using?

sappypappy

Some people in another thread said real world tests show the Mags cap out around 15mbps. Even though they advertise their Ethernet as 10/100. Your results would certainly reflect that.

Don't know if its true, but shady as shit if so.

stokedcrf

Interesting. It's nice to see someone that does some of their own troubleshooting and gives us as much info as they can :D

I've done some extensive testing on various boxes, and I've never been able to get more than 15mbps wired on my mags. This is more than enough for IPTV though. I don't think you'll ever see the 30mbps on the mag, nor is it needed.

I think the best thing you can do is to try the box at a different location, and even better would be a different ISP. Do the speedtests again so you can see if you still get your 5-10mbps (try to keep as many variables the same as you can), and go from there.

How often does it buffer? There are some ISPs in Canada and the USA now that have started to throttle IPTV. I'm not saying that is the case here, but we see these reports popping up much more frequently.

I don't do trials of anything really, but if you want another server for troubleshooting purposes send me a PM and I'll try to activate something else for you to try for a day to see if it suffers similar issues. My guess though, is that it will.