Am I stupid or is there no form of customer service from the company that made the Dreamlink devices?

by bilago

I've had nothing but issues with this crappy $100 android box but there is no one to complain to... There was a forum at one point that some of the developers would respond on, but that forum was hacked and spammed months ago and never restored...

I found two reseller websites dreamlinkusa.com and buydreamlink.com but nothing for the actual manufacturer...

I can't even complain on amazon (where i purchased it) because the listing for the T1+ no longer exists and I'm outside the return window...

l0hr1

What’s wrong with it? Newest dreamlink firmwares have been getting quite better. Seems Their finally getting things together, for the T2 anyways.

Huskies2710

They do not help or respond. I've reached out a few times to inquire about the buffering issue on higher data intensive HD channels and have had zero help. I also have a T1+ that runs the same IPTV subscription, I even spent money on extra providers to test the two boxes against each other, moved them from different spots in the house, wired/wireless, vpn/no vpn. T1+ runs smoothly while T2 is always buffering. Firmware updates do nothing, box reset does nothing.

Here is T2 in action with a higher HD channel. If this is what your Info screen / green bars do then you are probably running into the same issue. Shot this on my Tv. https://www.youtube.com/watch?v=-TXmeffWbOA

I have a Buzz TV XPL 3000 arriving this week. I'll be interested to see if the EPG is better then the T1+ that I am keeping.

captain_brunch_

Mine crapped out after a month and I contacted dreamlink about it, they told me to go through amazon who gave me a full refund.

magpupu2

where did you get yours? I would start there as if you bought from a reseller, they may be able to get in touch with their contacts. Are you trying to get a replacement? I doubt any reseller might want to get involved if you did not get it from them as they will not gain anything from doing it.

BacalaMuntoni

Dreamlink is just rebranded boxes for a reseller the actual manufacturer of these boxes is formuler. If you have the t1 plus i think the formuler z is the same box

Babalugat

Are these the same crowd that did mickyhop? Avov/iPremium?

TVOnline and a wasteland of dead forums and discontinued support..

vaneynde

I love this world where android box hackers give customer service. Unfortunately I’m pretty certain it doesn’t exist. If it does - let us all know! I’ve got plenty of questions about my T2.