So, I have a new mag 322 box. I signed up for a Nitro Trial and the person set me up. When I load the portal, I get 'STB blocked'. But when I hit "Account info" (the yellow button), I see my correct MAC address and the trial expiry date which is tomorrow. He reset my mac, I rebooted box and router multiple times, no luck.
But, I just installed STB Emu on my phone and all I entered was the MAC address from the box and the portal, and it loaded fine on the phone.
What could the cause be? Did someone use my MAC before with this service using STB Emu, and now their database always expects an STB Emu connection and not a real MAG?