Helix having issues again?

by [deleted]

[deleted]

bobjameshelix

Added multiple sets of links to EPL folder. Please refresh your playlist.

We are not having issues and many people on. Please ticket and we can help

andrewrh123

Since Helix is down does anyone have any recommendations for uktv, mainly sports?

IcyButton

Worst provider I have tried. I have Sky broadband. Tried watching on web browser, iOS, Kodi on Windows and on Android. Tried them all with and without a VPN. NOTHING WORKS. When Premier League football starts, Helix doesn’t work at all. 3 weeks in a row this has happened now. I won’t be renewing my sub.

Edit: Also tried Perfect Player on my Fire Box, again no football streams work.

gbhoy26

Worst iptv iv tried, embarrassing

luissuarez2005

Yeah think I'm done with Helix. It's down way to much.

x_darbo

Yep. Another weekend where the streams die 20 seconds into the first game. By far the worst IPTV service I've tried so far 3 weeks in.

luissuarez2005

The support is terrible as well. There is clearly a lot of people having issues and the response is just "service is working fine just open a ticket"

Service is quite clearly not working fine for a lot of people

azzam28

Had no problems with Helix today, or last weekend. It's been perfect.

BOOMphrasingBOOM

I'm using VPN and watching Sky Sports. All seems fine

kikinjohr

Chelsea, NBC gold, heeeeeavy bufering

retroblade

Canceled today. Not paying for constant buffering

Wokmeister

There is clearly an issue of some kind here as some people are having no issues without even using a vpn, and others are getting nothing even with a vpn. and it seems to have been exactly the same last week. seems very odd. i wonder if its server capacity limiting the number of connections so once full up, others cant connect at all, I can't think what else would cause such an issue where some are fine and some cant connect at all.

cymru78

No VPN.
I'm using the web client if that helps.

Image

scooterb82

Watching bt sport,buffer free, with vpn on.

Godfather8188

Works with smartiptv app,vlc and perfectplayer over here,watching the the cardiff-newcastle game atm on Sky PL

Edit Helix Web player also works.

cymru78

I'm watching Cardiff v Newcastle using Helix.It's on Canada TSN. All Sky links are down.

The Birmingham v Swansea match last night was flawless but remember that is the Championship so it's not as prone to go down as much as the Premier League.

Annoyinmous

Opened a ticket and got an automated message with no help. Missed a few games and about to miss more today. Will be canceling after today if this isn't solved.

chrispy1973

Its the Weekend and Football / Sport is on, so are you surprised by this?. It happened last weekend and I think the Sunday before too!.

starfishrimmer

Just my tuppence worth:

I'm in UK and my ISP is SLY

I have just switched on my VPN and logged into Helix via my DreamLink T1+ using MAC address connection method

I can watch any stream, EPL or otherwise

Keep up the good work Bob et al

wheremybtcat

Seems to be working fine for me not using a vpn either. I was having issues and saw an update on their site from last weekend saying to log out and log in, since i did that half an hour ago its worked fine

polishryan

Working fine for me without a Vpn watching on NBC

bobjameshelix

We added an additional two sets of games inside the EPL/SPFL/iFOLLOW/ELVEN Folder.

Please refresh your playlist to get these updated channels.

Please also keep in mind some games are in:

UK VIP HD/FHD USA & Canada Sports Interantional Sports UK Sports Network

xShrekDoritos

Working for me on perfect player, no VPN and UK ISP

Gavtheskav

Working for me. Using Virgin media. 50mb broadband

_PopcornSutton_

Watching Cardiff Newcastle on the VIP channel now with no problems

ObScEANe

Nothing working for me either.. only been a customer a few hours.. very poor!

Krugadubs

That's why I use Carlsberg media Tv no need for a VPN so far and I haven't missed a preseason friendly / or any of the premier league matches yet.

ObScEANe

I only signed up today. Have been able to login on kodi and via the browser but none of the links work. Or st least they didn't earlier. I'm out at the moment. Not good when I've just signed up..

1one1one

perfectly fine for me

just takes a bit to setup use a VPN not just for speed but for obfuscation.

so they cant see it.

Its 100% woouldnt mind 60fps might try supr /star streams

i dont know hwta your doing wrong get VPN its probably yur ISP

Spinatrix

Appears to be down again

glendvd

All helix channels working here. Please tell me you’re using a vpn people.

FTM_1973

Watching on the android app (without a VPN) & it's working fine for me

gbhoy26

Got to say iv watched the first half of the Chelsea game there and its been flawless without a VPN, hope it keeps up

rl4lf

See... Pointless.

phlak69

Had a great first week with them but today “Sunday” has been absolutely garbage. Every other channel I click on seems to be down and if I finally find something to watch it’s buffering. My download speed is clocking in at 356mb down and my upload is 18mb and my other sub is working just fine.

The generic response I see is open a ticket....what am I supposed to say...all your channels are buffering and down lol

Like I said I’ve had a great week besides today. Just wanted to add to this conversation that something is up. I brought my friends and family to Helix also after the FAB shutdown and they too are having issues.

FrayzeeUsa

Unbearable again. Scam artists.

kikinjohr

NBC streams down, fox sports also down, TSN working but with issues, sky working if u r not in uk.

rl4lf

No issues. Fix your own shit before coming here and spouting your bollocks like your opinion counts for shit.