MAG Box Portal hangs after VPN router drops connection when idling

by arouris

Hello all,

I have a MAG 322 connected to a GL-AR300M OpenVPN mini router.

The original issue is that no matter what ovpn configuration I use (with keepalives and pings - I tried everything), VPN connection drops when idle (when I don't watch IPTV basically because only the MAG is connected to it).

Then because of the dropped connection the menu of the MAG Portal displays a "connection error" in a box and the only way to fix that is to restart the VPN router wait for it to connect and then restart the MAG by pulling its power cable. This is because I cannot do anything from the remote control it won't even allow me to go into settings in order to reload portal or go to inner portal.

The ideal solution is to have the VPN stay connected always but I don't think I can do this (provider is TorGuard).

It would also be helpful if there is some remote control button combination to force portal reload or MAG restart.

Even having a way to completely switch off the MAG after done watching IPTV would help cause the next time I would power on the MAG after I restarted the router. Power off button seems to put the Mag to sleep and it instantly wakes it up after pressing it again.

And while you are here does anyone know why most IPTV providers won't allow a connection over VPN? Isn't that supposed to be the default way to connect in order to protect your privacy and be safe? Also how on earth do they know when one uses VPN to connect to them?

Thanks for all the help folks.

annnoy
  1. You need to ask your provider if they allow VPN's.

  2. Ask if they support MAG322 boxes some only support 250, 254 & 256 boxes.

  3. Does the router VPN work when your connected via your laptop for example or does it still disconnect?

  4. That router isn't ideal for running high speed VPN for IPTV.