Today I saw that both of my services were down simultaneously. Onlinehostingworld and Helix. That leads me to believe they are resellers that use the same provider. They also have the exact same web page layout, I mean precisely the same. Onlinehostingworld is cheaper btw. I am questioning why I am using both of these services if they will both go down at the same time. I need a way to know who uses different providers, so my two services won’t be down at the same time.
Helix and Steadfast (Onlinehosting world) use the same servers. If you ask them, they will say they are different services, but you are using two of the same service basically. You should grab a different backup.