hi,
I recently discovered a reseller on Facebook and requested a 24 trial. The service he provides is excellent, the channels are very high quality and very reliable. The only downside is that I can only reach him via Facebook and sometimes it takes days for him to respond and only accepts bank wires as a payment option, no website whatsoever. I don't want to risk to pay him a 1 year subscription and potentially he can just run away with the money...
So, can you guys help me out? Do you know who the provider is? or how i can find out?
There is no way the he is going to give me the information for obvious reasons!
Thank You
Evening,
I echo above. Definitely don't go for a year sub. Anyone can go down at any point. It seems also he forgets that customer service and support is part the set up.
I make contact with customers a priority. Nothing more frustrating and annoying as hanging around for answers when you could do with some help. That said some people (a day or so is way too much in this instance though) expect 24/7 service. I appreciate they've paid for a service but some folks expect you to move mountains in seconds. There is a balance to it all I guess :)