Every ticket I’ve raised has been very responsive and fast, I am surprised you have not had a response .

I wish they would get a discord channel but I too haven’t had any issues getting an open ticket resolved in a very quick matter. Are you having issues?

Helix will not open discords/telegram/etc, best way is to use their ticketing system which is awesome, and don't forget to follow their Twitter.

How much is Helix and how do I sign up.?With Ultrabox dead, and my Epicstream reseller not replying, I'm looking elsewhere.

/u/bobjameshelix