Hello,
I have a MAG 322 W1 which has a strange problem, every now and then it will go to a black screen and does not come back on until left unplugged overnight. When this happens the box itself shows a white light and is unresponsive and unplugging for a short time just goes through the boot up screen which then loads to the black screen. I have gone in the bootup menu and haven't changed anything on the box itself.
But now as I use the box more I would like to solve the issue as it is annoying to not have it working when needed.
My MAG unit is updated to the newest firmware. And, I do not really turn off the box rather just turn off my TV - is this the right way to operate it?
Any ideas on what I can do to get it working without freezing?
Thank you!
EDIT: I had posted trying to fix a frozen magbox and also found out that the portal was blocked. Frozen magbox issue was resolved by flashing to another firmware and my provider gave me a new portal so all is well. Thank you for all the helpful comments and u/nickjallday for pointing me towards the transitional FW.
As a start, reapply the latest firmware, you can do that in the settings update menu. You can also try to "delete user data".
When I go to bed, I usually go back to the main screen of the portal. But if there is a long disconnect from the iptv server, the box can get stuck there and a reboot is required. But this rarely happens with good providers.