Mag 349w3 stuck on red light

by helmic88

Hi guys.

This evening I came back from work and wanted to watch TV and my Mag 349w3 would not turn on. It is stuck with the red led. I unplugged the power cable and all the other ones and put it back and no sign of ressurection. Nothing happens and the red light is always on. Does someone had such a problem and could help me. The Mag has 6 months and I bought it on Amazon.

Thanks in advance.

furbalicious999

Not sure if any of this helps with your model..........Also a quick fix may be.............

"Infomir support told me to power off the box press the button on the back of the box plug back in. The light on the box goes through a series of white solid white flashing red solid red flashing for different menus".

System Recovery Utility MAG256
System Recovery Utility menu is intended to receive device information, change STB boot loader settings, update software, change video output mode and graphics resolution, reset STB to the factory settings, system recovering and other auxiliary functions. This feature is similar to MAG-250/254/270 Bootloader menu .

It is not recommended to make changes to System Recovery Utility menu without properly understanding its settings and consequences of changing them.

Brining up System Recovery Utility menu

  1. Power off (unplug the power supply) STB.
  2. Push and hold Menu button on RC (it should be directed stright to STB).
  3. Still holdering Menu button power STB on (plug in power supply).
  4. Wait for (~10 seconds) System Recovery Utility menu.
  5. Release Menu button.

Menu button on SRC-4513 (slim)
📷
Setting up video output mode and graphics display resolution
To correctly display video signal on TV after STB software loaded, it is possible to set properly video output parameters at boot stage. System Restore Utility menu contains the following settings:

  • TV System - STB video output mode;
  • Grafic Resolution - resolution of the STB video output window.

Description of these parameters is provided in section Video Output Mode and Graphic Resolution .

Software version and device information

  • Enter System Recovery Utility menu.

  • Choose Device information - by pressing OK on RC:

    • Vendor - Manufactory identifier.
    • Model - STB model identifier.
    • HardwareVersion - Version of system board.
    • Serial Number - Serial number of device (STB).
    • MAC address - Physical address of network interface.
    • BootLoader version - BootLoader version (if second bootloader is on, then you will see second bootloader version).
    • Image version number - version of firmware;
    • Image date - Date and Time of firmware version creation.
    • Image description - the additional discription to the firmware version.
    • Userfs Image version - the version of User settings (UserFS - the part of image file);
    • Save Info to USB - saving data of window "Device Information" to USB drive (you must first create folder mag256 on the root of the USB drive and connect USB drive to STB).

Be sure that USB-drive file system is FAT32.

CONT...........

helmic88

Thanks for the help, but it didn’t work. I’m gonna set back the box. Thanks