I use a Helix reseller, I think, and they're very good.
I've a few boring bits of feedback about channels. There's a few in the wrong place in the channel list and one that has the wrong EPG information.
What's the best way to do that? I kind of don't want to hassle the reseller, since it isn't their fault.
(Private messages welcomed, by the way)
Hassle the reseller. They're more likely to listen to a seller who brings them lots of business, than a single customer in my opinion.