Anyone here using Helix? For some reason, the last two times I've paid, some Chinese payment provider processes it and ends up charging me a couple Euros extra due to the exchange rate between Yuan and Euro.
Despite screenshots and proof, Helix denies using any Chinese payment processor and basically says nothing more. Anyone here facing the same issue?
Tell them your bank is giving you issues over these transactions and ask to switch to PayPal. It will require a new account.