There is no "cancel" button. I was also looking last week but failing to find one I just left my sub to expire.

Bit of a shame as they were great once but cracks started to appear way before the recent incident.

I've been using them for a few months but some channels have way too much buffering....

Well, yeah....since the "trouble" last month everything everywhere has been affected. It's shitty, but whatareyagonnado?

I can't find "delete/cancel account" button anywhere in client area.

You don't.

You pre-pay and get the service you want. You want pro-rated cancellation, get cable or satellite.

EDIT: That being said, I'm going to start looking for another provider as well. You are correct that there's way too many buffering/dead channels.

I don’t believe you do. They’re prepaid by 1, 3, 6, and 12 months. Whatever you’ve paid for will be active until it runs out. And I believe your account will remain on Helix, it’s si ply your activation that runs out.

I left Helix for the same reason. The streams were far to bulky in size, and a lot of 1080p 264 that would just be stuttering to get through.

I’ve been using OK2 IPTV for a couple months now and it’s been amazing. And it stayed up during the majority of the XC scandal (I thought it broke for a moment, but it turns out I had just forgotten to renew my sub). Not to mention the obvious benefits of the videos streams being LESS THAN HALF the size of Helix’s and at the same resolution.

👌

People still use this service ?