Smart STB Emulator Problem (Samsung TV App)

by AP1878

Hi everyone, I have got a problem with my Smart STB app I was hoping you could help me with.

I use the Smart STB app on my samsung TV, I have a IPTV subscription which I have checked with my provider that I till have 6 months left on. My app if fully purchased and unlocked permanently.

It has been working flawless the past few months, but now when I try to load the portal I just get a “Portal Connection Timeout” error. I have restarted my router to no avail. My virtual MAC address has not changed. I have a family member with the same app, same provider with the same portal link (in a different household of course) and theirs is working fine.

Does anybody know what could be causing this? I have entered all the portal details correctly.

Promblem has been fixed. Thanks everyone.

[deleted]

Check with your provider if portal url has changed.

Since it works in another household, i m guessing it hasnt, but just confirm.

Another option is to uninstall and reinstall stbemu and setup the portal again.

Hernani81

Are you using a VPN? Your ISP might be blocking the streaming... check the settings in your router to see if the “ http://yourserver:80/c/“ isn’t blocked...

cteq1

Type the portal address in your browser on same network. if you get STB page then the isp is not blocking, if it doesnt then use vpn or opera browser with vpn, and try again, this way it will confirm if its ISP issue or not

AP1878

Problem has been sorted guys, really appreciate all the help. It was a simple fix in the end, just had to delete the app and reinstall it. Thanks again