Try go settings, stream format, change to hls. Some servers only working on hls

Have you updated to the latest version of smarters?

Have you always had to put your EPG URL in? Some services don't require this :)

Has your provider changed their links because of the xstream debacle?

so u need new smarters i think it is 2.2.1. download and run it and all setting will be fine for users do not change anything