Have a question for resellers about my panel on a certain service.

by bigpoppapaul

I provide iptv to my family and friends, really only because I'm the only one willing to do the research and what not. Now the oldest panel I still have going is one that's been around for a while. I don't want to mention their name because they're understandably anal about keeping their name off the net as of late.

I'll say that they have 5 servers you can log into (they just added the 5th one very recently), they're a MAC only based service and the server addresses ends in "123". That should narrow it down. So if you're also a reseller on this service, this question is for you.

Trying to reup my panel and my supplier is telling me that I can't keep my old clients on server 1, and that everyone has to be moved to servers 2 and 5.

Meanwhile, when you log INTO the panel, it simply says no NEW subs on those other panels but that existing subs can stay. He wants to force me to completely close my old panels out and won't even give me credits on them.

My supplier has always been quite uncommunicative and never explains anything or answers questions, so I'm turning to you guys to understand what the hell is going on here.

Feel free to answer me here or in DM.

fjuman

far as i recall there is a procedure to transfer credits (not users) from older "full" panel to newer panel, this isnt anything new for them, so no need to be alarmed. take the new panel, when the other subs expire just delete them and activate on new panel where the credits now are. its a bit messy but something u have to deal with when u use that service. hopefully you are done you wouldnt have to switch to a "new" "newer" panel in the next year.

apeedeebe

You don't have to move them if they are still active. They stay on that server until their credits run out.

shizzle1968

I know the sever you are taking about. They just created a 5th server. If you have someone on server one, you should be able to keep them there, you just can't add new users. If you run out of credits, the person you buy from should just add credits once you pay him. If he's being anal, for whatever reason, just move them to server 5. It's no big deal, then tell your user to update the server url.

aliiiiiiiiiiiiiiiii1

what panel you use ?

PuLsE-MeDia-StReAmS

Mate that's a bad sign it means they are being forced to close and eventually maybe months they will shut off but it's normally weeks I've seen it multiple times. Check this website out drop a message on the contact page and speak to them I highly reccomend. www.pulse-streams.co.uk