Anyone having problems with IPGuys streams? Friends reporting black screens on many channels or out of sync video/audio or guides that are out of date. IPGuys has been pretty good the past few years but I wonder if the pandemic is causing problems for them. Could not get STBEmu Pro to load awhile back but that was because the app needed an update. But everything is up to date on the Xiaomi Mi Box that my friends use. Maybe time to find another provider, at least for a month and see if it's this way with other services. I don't use them and the service I have is solid as a rock...
So why don't you just put your friend on the service you use?
Not every service works the same for everyone so try something else.
There's also different media players available for stbemu as well as other settings in stbemu which may fix the issues your friend has.
Iptv is not a set it and forget it hobby. Always lots of troubleshooting and tweaking.