IPTV not working on firestick anymore, but still works on laptop

by Dino882

I've been using the Gotit player for years without problems, but about a week ago the service stopped working. Contacted the provider and they confirmed that the subscription is still active. Indeed, it does work on my laptop!

- I've tried the Gotit app (reinstalled) and IPTV Smarters app with the same result (service expired/could not connect to server)
- Sub works fine on IPTV Smarters desktop app in the same network
- Other friend's sub does NOT work on my Firestick, but works on his.

Conclusion: Subscription is fine, but something is up with the Firestick.

My next step would be to reinstall the Firestick, but I have a lot of apps and settings there that I don't want to lose so I'm hoping for some help here first :)

Seems to me like there might be some firewall issues perhaps, although I haven't changed any settings?

Grateful for any help!

inthesum

Did you Clear data on smarters?