Formuler Z8 remote control issues

by kingsham_00

Hey everyone, I’m new to this sub. After doing some research, I went ahead and pulled the trigger on the Formuler Z8. So far, the experience has been great. The only complaint I have is the remote.

For reference, I have a cupboard under my TV, and that’s where I put the Formuler Z8 (alongside my Apple TV and other devices). I run the HDMI cables through a hole and into the back of the TV.

The issue is that since the Z8 is in the cupboard, the remote control signal doesn’t seem to work. I have to open the cupboard and point the remote at the Z8 in order to be able to use it. Whereas with my Apple TV, I can use the remote even with the cupboard closed. The Z8 came with a IR extended but it doesn’t work at all.

Any idea how I can fix this?

Edit: the IR extender wasn’t working for some reason. I was still within the return date eligibility, so I’ve returned it and bought the GTV instead. Thanks for all the help.

saminator94

Apple TV remote uses Bluetooth. IR signals can't penetrate that well compared to bluetooth, even with an extender.

Suspicious-Age3937

please check the articles below:

Troubleshoot IR extension cable not working

https://support.formuler.tv/kb/article/180-troubleshoot-ir-extension-cable-not-working/

Troubleshoot Remote Control not working

https://support.formuler.tv/kb/article/103-troubleshoot-remote-control-not-working/

shain-7

There’s also a relatively new formuler remote which uses Bluetooth I think check that out

iptvdealz

Make sure the extender is pushed in and does it flicker when you use the remote control?

komobu

https://www.amazon.com/FORMULER-GTV-BT1-Bluetooth-Control-Compatible/dp/B08K7RTX88/ref=sr_1_3?dchild=1&keywords=formuler+bluetooth+remote&qid=1610452629&sr=8-3

This is the remote you want.

I paired it with my z8 pro and it works great! My z8 pro is stored in a closet with the doors kept closed. The wires feed through the wall and come out behind the tv so there are no wires or boxes that are visible. They are all in the closet. This remote really works well.

I am thinking about trying to pair it with my Shield. It has a dedicated guide button that I like.