Uninstall all previous versions of it and then install

Smarters app sucks

Maybe some cracked smarters app already installed from another provider ?

i would do factory reset on the stick

thanks everyone got it sorted by deleting and installing the new one and it worked

Anyone got the links on tivimate app...hit or miss w smarter iptv.

Try installing the old version from maybe like apk(.)support type sites.

Try deleting some apps maybe you don’t have enough space left on Firestick

Are you in safe mode ?

What app is better than smarters pro app.?