DO THIS FIRST.
APPS
If you use our app, please go to settings and manage applications. Clear all data and cache and log back in.
If you need your login credentials, you can find them here.
https://helixhosting.xyz/clientarea.php?action=services
Click you active service and then IPTV Service Details
You will find your username and password there.
*****If that does not help, please remove and reinstall app here.****
http://helixhosting.xyz/app/tv.apk
MAC BASED
Please reset/factory reset your device.
Delete any portals completely out of the system.
Add in the new portal
http://hhhshop.co:83/c